Small actions, big impact.

Inclusive teams don’t just happen. They grow from a culture where everyone can contribute. And in that culture, it’s the small moments that make the biggest difference. A glance, a question, a gesture: micromoments help colleagues feel seen, valued, and involved. Not during the official meetings, but in all the moments in between.

Book this training when:
You feel your team could function better.
You want to improve collaboration.
You aim to reduce absenteeism or prevent burnout.
You’re working on building psychological safety.
Or if you’re looking for a concrete, action-oriented way to bring inclusion to life on the work floor.

In this interactive training, you’ll learn how to recognize, apply, and embed micromoments into your team culture. You’ll discover why they work, how to strengthen them, and how to use them to boost collaboration, performance, and innovation.

What will you learn in this training?

We combine insights from neuroscience, behavioral science, and inclusion with practical action.

1 The power of the everyday

• How your brain processes social signals – and why inclusion matters
• What exclusion does to behavior, motivation, and trust
• Why inclusion doesn’t start in the boardroom, but in small daily interactions
• How micromoments contribute to psychological safety and stronger performance
• How kindness multiplies (or quietly disappears) in your workplace culture

2 From knowing to doing: micromoments in action

• What micromoments can do for you, your team, and your organization
• Which examples you can start applying today
• How to build an inclusive culture through small, everyday actions

3 Behavior is contagious: the power (and pitfall) of habits

• Recognize how (un)conscious habits can make or break inclusion
• Discover how mimicry and copied behavior shape team atmosphere
• Learn to identify and shift unhelpful patterns

4 Play the difference: the Micromoments Card Game

• Spark team conversations around behaviors that strengthen collaboration
• Discover which micromoments are already working and which are missing
• [Click here to learn more about the card game]

5 From intention to routine

• Embed micromoments into your daily workflow using habit formation techniques
• Learn how to deal with your ‘inner saboteur’
• Learn the ingredients for sustainable inclusive behavior

Who is this training for?

For teams, leaders, and organizations that want to make inclusion tangible and practical.

Whether you’re just getting started or already making progress, the training is tailored to your goals, context, and level of experience.

It works well as a standalone session or as part of a broader program.

Micromoments strengthen themes such as:

• Inclusive leadership – Make inclusion visible and achievable with small, daily actions
• Unconscious bias – Interrupt assumptions with conscious choices
• Exclusion – Spot patterns and shift behavior to break them
• High performance – Use micro-actions to move toward shared results, day by day
• Psychological safety – Create a culture of openness, support, and accountability

Testimonial from Maaike Klein Ikkink – VGZ:

“The workshops on inclusive leadership were a great success. No abstract theories, but relatable situations and practical tools that leaders could apply right away. The part on micromoments and the card game made the session even more hands-on, interactive, and accessible. It led to honest conversations and concrete agreements.”

Want to learn more or get started?

Get in touch with us. We’d be happy to think along with you about a format that fits your team or organisation and your ambitions. You can contact Robert Smit at smit@dir.nl or +31 6 5425 3643. Please let us know which training(s) you would like to learn more about, which organisation you work for and how we can best reach you.

“Our students used the micro-moments cards as a regular reminder of the importance of reflection in a course where teamwork is one of the key learning objectives. The cards made reflection easier and more accessible, leading to insights that students could immediately put into practice. Emmalotte introduced the method in a clear and engaging way, using many relevant and relatable examples. It was great to see how effectively she was able to get the entire group on board and actively involved.” – Dr.Ir. Arjen Jansen, TU Delft